We are located in Roswell, Georgia

Our online booking for hair appointments opens on the 15th of each month for the following month.

January 15th - February Booking Opens
February 15th - March Booking Opens
March 15th - April Booking Opens
April 15th - May Booking Opens
May 15th - June Booking Opens
June 15th - July Booking Opens
July 15th - August Booking Opens
August 15th - September Booking Opens
September 15th - October Booking Opens
October 15th - November Booking Opens
November 15th - December Booking Opens
December 15th - January Booking Opens

Certainly! Hair and Adornments are included within our online pricing for bookings. However, please note that Adornments are entirely optional—clients are not required to add them to their style unless desired. Our pricing also includes up to one feather as part of the service, with additional feathers available at an extra cost. If you have specific preferences or requests, such as the use of Human Hair or other adjustments to your style, we encourage you to speak directly with a representative. This will ensure that you receive a fully accurate quote tailored to your needs.

If our calendar is fully booked, we strive to accommodate clients by exploring alternative options and ensuring a smooth scheduling process. To request an appointment, please reach out to us via email and include the following information:

1. Your First and Last Name – This helps us identify and communicate with you promptly.
2. Images of Your Desired Style – Sharing reference photos allows us to better understand your vision and preferences.
3. Images of Your Desired Hair Color – Providing photos of the color you are interested in helps us prepare for your specific needs.
4. Desired Hair Length – Mention the length you are aiming for, whether shoulder length, mid-back, waist length, or longer.
5. Your Availability – Provide a range of dates that work for you, so we can review multiple options to find the closest available appointment.

Our team will carefully review your request and do our best to find a suitable time for your appointment. Thank you for your patience and understanding as we work to meet your needs.

We strive to ensure your orders are processed and shipped as quickly as possible, with the goal of shipping all orders within the first week of purchase. Please note delivery times may vary depending on the product category. For AdornMe Boxes & Moroccan Boxes and Luxe Bundle Boxes, processing typically takes 7-10 days ( Shipping is separate from processing time ). Individual Braiding Packs, Hair Products, and Hair Accessories are shipped within 1-2 days ( Shipping is separate from processing time ). For FauxLocs, processing may take slightly longer, ranging from 7-12 days ( Shipping is separate from processing time ). We appreciate your patience and assure you that we are committed to providing a smooth and timely delivery process for all our customers.

Certainly! Yes, you can inquire about overnight shipping or a sooner delivery time. Please feel free to contact us directly through our live chat or send us an email, and our team will gladly assist you. We will review the available options and provide you with the rates for faster shipping to ensure your needs are met promptly.

If you provide an incorrect shipping address or need to update your address, please contact us immediately with the correct delivery details. Since we process and fulfill orders promptly, we recommend reaching out as soon as possible to ensure your update can be applied before your order is shipped.

Please note that failure to update your address in a timely manner will be the responsibility of the customer and not an error of Adorning Impact. Any lost or undelivered items resulting from an invalid or incorrect address will be the customer’s liability.

Should your order be returned to us due to an inaccurate address, a new shipping fee must be paid by the customer. This fee will be invoiced through Adorning Impact to an accessible email address. We strive to ensure a smooth shipping process and encourage all customers to double-check their shipping information at checkout.

Yes, we do ship overseas! As a U.S.-based brand, we are proud to serve customers worldwide and ensure that our products reach international destinations. We work with reliable shipping partners to deliver your orders safely and efficiently, no matter where you are located.

As we are navigating and growing our wholesale department as a small business. Lead time for order fulfillment is 3-4 weeks to ensure quality product, quality packaging, and accurate product fulfillment.

This time frame can be affected by in the differentiation of order volume.

Within the US, the estimated delivery time for standard shipping is 4-7 business days, depending on the destination and order volume. Expedited shipping options are available for an additional fee. Delivery details will be provided in your confirmation email. A more accurate calculation of shipping can be determined at checkout.

For more details on shipping methods, large volume orders, and international shipping, see our full shipping policy.

For our AdornMe Boxes, the number of bundles you should purchase depends on your specific needs and desired hairstyle:

• 4 Bundles: Ideal for touching up a current install, braiding a young child’s hair, or adding a pop of color to your existing style.
• 6 Bundles: Recommended for small-headed adults or teenagers.
• 8 Bundles: Perfect for completing an entire adult head.
• 10 Bundles or More: Best suited for large styles like jumbo braids.

Feel free to reach out if you have any further questions or need personalized recommendations!

Yes! Adorning Impact braiding hair is safe to use. It has undergone thorough testing to ensure its safety and quality. The product is free from any cancer-causing chemicals and contains no harmful substances. Additionally, Adorning Impact braiding hair is produced independently, without any ties to other hair brands or distributors associated with toxic or hazardous hair products. Your health and well-being are a priority, and Adorning Impact remains committed to providing safe, high-quality hair and hair products you can trust.

At Adorning Impact we strive to provide our customers with the best possible experience and are committed to their satisfaction. We do not offer refunds on services, deposits, or any items ordered. However, we do offer exchanges and will work with you to find a suitable solution. We value our customers and want to make sure you are happy with the purchase. For any questions or concerns, please don't hesitate to reach out to us. Thank you for choosing Adorning Impact!