FAQ

Need help?

Frequently Asked Questions

Orders

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Any question?

You can contact us through our contact page! We will be happy to assist you.

wholesale

What's the lead time for wholesale orders?

As we are navigating and growing our wholesale department as a small business. Lead time for order fulfillment is 2-3 weeks to ensure quality product, quality packaging, and accurate product fulfillment.

This time frame can be affected by in the differentiation of order volume.

How long will it take to receive my wholesale order?

Within the US, the estimated delivery time for standard shipping is 3-7 business days, depending on the destination and order volume. Expedited shipping options are available for an additional fee. Delivery details will be provided in your confirmation email. A more accurate calculation of shipping can be determined at checkout.

For more details on shipping methods, large volume orders, and international shipping, see our full shipping policy.

What if I need support for my order?

No problem! Reach out to your friendly dedicated customer care rep and we'll be happy to help you with your order.

Email : CustomerService@AdorningImpact.com

Booking an appointment

Where are we located?

We are located in Roswell, Georgia

Shipping info

We understand the importance of speedy delivery, and that's why we make sure our products are shipped as quickly as possible. With a quick processing time and fast worldwide shipping options, you can rest assured that your items will be delivered right to your door in no time. Shop now and enjoy the convenience of fast and secure shipping through Adorning Impact!

Refund & exchange Policy

At Adorning Impact we strive to provide our customers with the best possible experience and are committed to their satisfaction. We do not offer refunds on services, deposits, or any items ordered. However, we do offer exchanges and will work with you to find a suitable solution. We value our customers and want to make sure you are happy with the purchase. For any questions or concerns, please don't hesitate to reach out to us. Thank you for choosing Adorning Impact!

Customer Service

At Adorning Impact, our goal is to ensure that your experience with us is nothing short of exceptional. We understand how important customer service is. That's why we're committed to providing the best service experience possible. Our team is dedicated to solving problems quickly and effectively. We make sure that all of our customers get the answers they need in a timely manner. With Adorning Impact, you can trust that your customer service needs will be taken care of quickly and with the utmost care. So don't hesitate to reach out - we're here to help.

Secure payments

At Adorning Impact, we understand that safety and security are of the utmost importance when it comes to payments. That’s why we make sure each and every payment is safe and secure, so you can rest assured that your information stays between you and only you. Our commitment to privacy and safety ensures your payments will remain protected, giving you peace of mind. With Adorning Impact, you can trust that your payments are safe and secure. Let us make sure your payments have the impact you desire!